Shipping & Delivery Policy
Last Updated: June 2026
1. Delivery Areas
Exotic Furniture delivers to supported serviceable locations based on branch availability, product type and logistics feasibility.
2. Delivery Timeline
Delivery timelines depend on product availability, customer location, transport scheduling and installation requirements. Estimated timelines will be shared during order confirmation.
3. Delivery Charges
Delivery charges, if applicable, depend on location, product size, quantity, floor level, distance and special handling requirements. Charges will be communicated before order confirmation.
4. Customer Responsibilities
Customers must provide accurate address, phone number, landmark and delivery availability. The delivery location must have safe access, sufficient entry space, lift/stair access and required permissions.
5. Inspection at Delivery
Customers are requested to inspect products at the time of delivery. Any visible damage, missing item or mismatch should be reported immediately to the delivery team or customer support.
6. Installation
Installation or assembly, where applicable, will be arranged based on product category and location. Some products may not require installation.
7. Delays
Delivery may be delayed due to stock issues, transport disruption, weather, public holidays, road restrictions, customer unavailability or other circumstances beyond our control.
8. Contact
For delivery support, contact support@exoticfurniture.co.in or call +91 8943126000.